Malacca EZ, New Indonesia Mobile Insurance

The rise of the insurance application based on Android and iOS on smartphones and tablets is a remarkable breakthrough of the insurance industry. According to the Economist, University of Indonesia, Prof. Sulastri Surono, the application could lead to a new passion in the insurance business in Indonesia. "Admittedly, this innovation is a progress. The insurance industry must do in order not to fall behind the development of breakthrough technologies, "said Sulastri.

Sulastri also agree that the application makes customers are pampered with ease. In addition, the application can also support the ministry to be more vibrant. For example, in terms of speed, accuracy, and convenience.

However Sulastri reminder, the insurance industry should continue to improve the system of protection against possible external threats. This is not because such applications prone to abuse and moral hazard of people who are not responsible.

Psychologist Tika Bisono also agree that the insurance application based on Android and iOS provide convenience for customers. Including customers do not have to bother with the car that was hit by an insurance office to verify.

However Tika reminded, service improvement through the application accompanied by an increase in openness. Do not let even make customers disappointed, for example, because there are provisions that are not informed. "But in general, such a breakthrough is really good," he said.

One of these applications is the EZ Malacca, who launched PT Malacca Trust Wuwungan Insurance. As presented Vientje Harijanto, CEO of PT Malacca Trust Wuwungan Insurance, Malacca EZ indeed allow customers to make a claim with very easy and fast. When there is a claim as a result of an accident, for example, customers simply send a photo of the car that was hit by a / dents through the application. "Malacca Call Center Officer will contact the customer concerned and further processing such claims," ​​he said.

According Vientje, Malacca EZ can be downloaded for free via Google Play Store and the iOS App Store. Motor vehicle insurance application can be downloaded by all Indonesian people, both new and old customers Malacca Trust Insurance. "Downloading can be done through the Google Play Store and the iOS App Store for free," said Vientje.

Vientje added, the application is launched to provide the best service to customers. Through EZ Malacca, customers easily perform various activities related to motor vehicle insurance. Not only when filing a claim, but also began to purchase a policy. Even through the application, customers can also see a tow truck services, ambulance services, fire fighting, search for Malacca Trust Insurance offices nearby, looking for the police station, or monitor the vehicle is being repaired.

According Vientje, this application is not only intended to buy insurance for a new car, but also for a used car with the same ease. "Customers simply select the desired products. Are Comprehensive or Total Loss Only, "he said.